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Complaints Procedure

We value feedback

All feedback, including complaints, allows us to understand and be better next time. 

What to include

The date of the complaint

The nature of the complaint

The impact on your business

Your contact details 

Any additional information

How to complain

Tel: 01452 915740

Email: Operations@orangefxuk.co.uk

Please when emailing a complaint, use the word 'complaint' in the subject so that it is directed to the correct team.

A member of our team will reach out to discuss the case further and hopefully present a resolution.

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